User Guide -

Published: 10 April 2026.

To Login

Go to www.TheOnsiteManager.com.au

In the YOUR ACCOUNT section at the very top of the page, enter your email address and password.

If you don’t know your password, click Forgot Password and complete the form to have it emailed to you.

If you have trouble logging in, call our office on 3868 4047.

To Create A Listing

Once logged in, click the ADD NEW LISTING option in the YOUR ACCOUNT section at the very top of the page.

A form will appear with a series of questions relating to your listing. Complete the form. Some questions will be mandatory, some will be optional. Each question will have popup instructions beside it that explain what sort of information you should provide. Take care completing this form to ensure the information is correctly formatted as per the instructions as invalid listings won’t be advertised.

When you have finished your listing, there will be a pause while the system saves the listing and uploads the photos. This is normal, just be patient and leave the site running until the listing confirms it has saved.

Within 15 minutes you will receive an email from the website. These emails are very important, make sure you always read them. The email will tell you if your listing was successfully posted to RealEstate.com.au and the other websites, and tell you the listing’s IDâ¦ or if there were validation issues that need to be fixed. If there were validation issues, you’ll need to go back and update your listing for correct these. See the next section on Updating Listings.

To Update A Listing

Once logged in, click the UPDATE MY LISTINGS option in the YOUR ACCOUNT section at the very top of the page.

You will be presented with a list of every listing you have in our database. The active ones will be in colour, the inactive ones will be greyed out. Inactive listings will be visible to you, but will not be visible to the general public on any website.

From this list, select the listing you want to update by clicking on it. The listing will then load. At the top of the listing just above its headline will be 3 buttons. Click the one marked UPDATE THIS LISTING. This will put the listing into ‘edit mode’.

Edit Mode allows you to view and change the properties of the listing. You can change any property that is in a text field. Take care not to enter any invalid information in any of the fields or the listing will not be updated on third party websites.

When you are happy with your changes, scroll to the bottom of the listing and click SAVE LISTING. This will save your changes.

Within 15 minutes you will receive an email from the website. These emails are very important, make sure you always read them. The email will tell you if your updates were successfully posted to RealEstate.com.au and the other websites, and tell you the listing’s IDâ¦ or if there were validation issues that need to be fixed. If there were validation issues, you’ll need to go back and update your listing for correct these. Call our office if you need help with this.

To Remove A Listing

You can delete any listing you no longer want by logging into the website, clicking UPDATE MY LISTINGS, opening the listing you want to delete and clicking DELETE THIS LISTINGâ¦ HOWEVER we don’t suggest you delete your listings as this will permanently remove the listing forever. A better method is to simply set the listing to ‘INACTIVE’ as this will save the listing for you to reactivate in future when you need to advertise it again, saving you a lot of time.

To set a listing to INACTIVE simply update the listing as per the instructions above, (see: To Update A Listing) and then set the mode from ACTIVE to INACTIVE and resave the listing.

Common Mistakes

The Inspection Times field is a killer. The date/time formatting has to be absolutely perfect else the entire listing will be invalid and won’t be advertised. If you are not completely confident you can enter the date format EXACTLY as per the instructions on-screen, leave this field blank.

Reordering the photography is not possible in Mozilla Firefox. It has a bug. Use Internet Explorer or Google Chrome.