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Contributed By: BC Systems on

Who is responsible for maintenance in a body corporate scheme Living in a body corporate scheme comes with a host of benefits, including access to various amenities and facilities as well as sharing the burden of cost in relation to repairs and maintenance of the buildings and common property. In some cases, the body corporate is responsible for maintaining the asset or common property but in other cases, the responsibility can fall back onto the lot owner. In this article we cover who is responsible for maintenance in a body corporate scheme, shedding light on the roles of individual owners and the body corporate in maintainingRead More →

Contributed By: ARAMA on

ON-SITE building management provides more essential services for a scheme, and they are delivered faster, cheaper and with more of a personal touch than any comparable options provided by off-site service providers. Resident managers save money for unit owners and the body corporate, and they also add great value to a scheme through their work. The industry survey conducted by international accountancy group Deloitte demonstrated better returns for owners from properties managed under the Management & Letting Rights model. The survey responses indicated that a Resident Manager performs the caretaking functions in a more cost-effective manner when compared to other professional outside alternatives. Pool cleanersRead More →

I’d like to remind ARAMA members again that the industry survey conducted by international accountancy group Deloitte demonstrated better returns for owners from properties managed under the Management & Letting Rights model. Overall, the survey responses indicated that a resident manager acting in the role of an on-site letting agent delivers a better weekly rental return than an outside agent. The Resident Manager also performs the caretaking functions in a more cost-effective manner when compared to other professional outside alternatives. The Deloitte Survey is available as a four page fact sheet to members from the ARAMA website library. One of the most striking outcomes fromRead More →

During a recent Q&A session with Strata Operations Manager Matthew Savage, we shared valuable insights regarding the roles and responsibilities of lot owners and body corporates concerning landscaping in strata properties.   This article aims to provide clear guidance on this matter using the example of Bridgeman Greens, a building format plan of subdivision.   If you have any questions regarding body corporate, you can submit them here.   About Bridgeman Greens Bridgeman Greens is a small, residential subdivision located in the prestigious Brisbane suburb of Bridgeman Downs.   This complex is a standard building format plan, meaning lot owners are granted exclusive use rights over their individual backyards orRead More →

Contributed By: ARAMA on

ONE OF THE MOST IMPORTANT MAXIMS for anyone working in Management and Letting Rights is that to be in the hospitality industry you have to be hospitable – likewise to be in the service industry you have to provide good service. That’s the mantra of Michael Cross, who with his wife Karen, took out this year’s TOP Award as Building Managers of the Year for the amazing work they do at the Gold Coast’s Dorchester on The Beach. The Top Awards made for a phenomenal night with close to 300 guests sitting down to a gala dinner at the Brisbane City Hall – a beautiful location that looked absolutelyRead More →

Contributed By: ARAMA on

If you came into the business of management and letting rights (MLR) because you saw an attractive balance sheet but have solely focused on the maintenance of gardens and not on the importance of marketing, then you have not set down the road for success. Our business is referred to as ‘Management and Letting Rights’ for a reason. That is the resident manager has a dual role as both a caretaking service provider and an onsite letting agent. This dual role  provides an opportunity to market services to a number of different target markets.   To define, a target market ‘is a group of existingRead More →

Contributed By: Hynes Legal on

We first wrote about bullying in strata more than two years ago. We have been waiting for a while, but we finally have a decision from the Fair Work Commission (FWC) that gives some guidance about whether the sort of conduct we regularly see in terms of committee and resident manager communications constitutes bullying. And if we are going to gloat just a little bit, it played out the way we predicted it would. Every other day we deal with business relationship breakdowns in strata. Tit gets exchanged for tat. Petty email wars ensue. Mud gets thrown and names called. A committee/management rights relationship is a special one. IfRead More →

Contributed By: The Onsite Manager on

When running a management rights business, it’s so easy to get so caught up in the day-to-day that you forget you’re not just an employee doing a job, but in fact a business owner and investor. It’s understandable – if you’re spending all your time listening to complaints and getting covered in bin juice, it’s not hard to lose sight of the reason you first went into management rights: to enjoy a better work-life balance, to semi-retire, or to build a nest egg off of your letting pool income. Unfortunately, there’s no secret get-rich-quick method to running an effective, profitable management rights business. But thereRead More →

Contributed By: Management Rights Sales on

The past year or so has seen an increasing number of contracts not proceeding to settlement. This is a worrying trend with not a common reason for it happening. We have seen finance issues, Bodies Corporate not assigning, valuations of residences, buyers getting cold feet, verification of figures coming up short and issues with some older agreements all contributing one way or another to the problem. There is a role to play for everyone involved to do their part in making these things happen from the accountant putting figures together for sale, the buyers being truthful about their financial circumstances, the vendors leaving cleaning figuresRead More →

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