Motels and Hospitality

We are thrilled to launch our Industry Recommended Professional program! Below is a Q&A explaining the program, its benefits and how it works. What Is the Industry Recommended Professional program? Our industry has entered an age where the quantity of suppliers is great, but often the quality of work offered is not. Managers and prospective managers expend considerable time and money in their efforts to source professional service providers who understand this industry and specialise in it. The Industry Recommended Professional program allows such service providers to rapidly and easily distinguish themselves as authorities both trusted, and respected in our Management Rights industry. It isRead More →

Contributed By: HiRUM Software Solutions on

Article originally appears in HiRUM industry blog: https://www.hirum.com.au/blog/responding-online-guest-reviews/ The benefits of building a strong online review profile are irrefutable…Online reviews not only provide a unique opportunity to foster guest relationships post check-out, but have also been proven to deliver higher profits to accommodation providers. We discussed these benefits in more depth in a recent blog article. Now, we would like to explain to you the benefits of responding to the reviews your property receives & how you should go about doing so. Reviews, responses and Google It’s rare for Google to openly discuss aspects of their ranking algorithm, but perhaps in an effort to support small business,Read More →

ARTICLE ORIGINALLY APPEARED IN HIRUM INDUSTRY BLOG Unless you’ve been living under a rock, you would have seen the quick rise of private letting channels such as Airbnb, Stayz and HomeAway. If you’re the owner of a management rights business, you may not be their biggest fan. Disruptive companies, in any industry, often cause issues for existing operators within that industry. In the case of property management, you may be worried about losing properties in your letting pool to owners wishing to let privately, or you may have had bad experiences with the guests or bookings from these channels. Whatever it may be, this articleRead More →

Contributed By: Wes Venz on

So, you’re searching for your ideal management rights?  This process can be time consuming, costly, stressful and frustrating to say the least!  There is a need for an alternate way of buying a Management Rights business. I’ve recognised this need and started Venz Management Rights Buyers Agency.  A first for the management rights industry.  Think of us as a Management Rights agency but on the other side of the fence, your side, the buyer. When it comes to buying management rights most buyers aren’t fully informed, nor get the advice, help and assistance they deserve, because they are dealing with the agent that is workingRead More →

Contributed By: HiRUM Software Solutions on

Article originally appeared in HiRUM Industry Blog Find links to resources and information that will help you become ‘Games’ Ready. With the impending ‘Games’, things are going to get extremely busy in Queensland. With 6,600 athletes, 15,000 volunteers and 1.5 million spectators converging on the Gold Coast, Sunshine Coast and as far as FNQ. Given the number of people visiting and with the ‘Games’ craziness about to begin, you want to make sure your business is ready and that you are as prepared as you can be. At HiRUM, we are in the process of planning; coordinating staff travel plans and re-organising deliveries etc. ThereRead More →

Contributed By: Short Punch & Greatorix on

When the original Body Corporate and Community Management Act 1997 was drafted, it contained a provision that made it illegal for a Body Corporate to seek, or accept the payment of an amount, or conferral of a benefit for itself for the engagement of a person as a Service Contractor (“Caretaker”) or authorisation of a person as a Letting Agent.  These ultimately became Sections 113 and 115 of the Body Corporate and Community Management Act 1997, in which they are also extended to cover replacement or renewals of any engagements or authorisations. The provisions worked well to protect Caretakers and Letting Agents from being heldRead More →

Contributed By: Chris Novak - CBRE Hotels on

Management rights, whether permanent, short-term (or holiday-let), hotel or motel; can benefit from overseas or inbound business. Although the term overseas, or even global, markets can sound daunting at first; if you have been working in this market segment, some insights should help to increase market share by focusing on the right markets and approaches. The selection of markets is based on many visitors but even more importantly, on the degree of difficulty in developing the market. New Zealand is the biggest market but many Kiwis stay with family and friends, choosing cheaper options when they do stay at a hotel. Asian markets Owing toRead More →

Contributed By: Suzette Sutton - Founder, Australian Home Hosting Expo on

The recent trend in home sharing has brought the tourism industry a whole new pool of customers. And they are travelling to non-traditional tourist locations. Looking at the volume of travellers and destinations, (without getting into policy issues), a whole new and separate market has been created by the home sharing economy. Many home hosts around the world are listing their family home – the WHOLE home – for travelers to rent by the night, by the week or longer. Yes, there are a lot of rooms in private homes available on these platforms if you are a solo traveller or a couple, but have you ever tried to travel with 3 (orRead More →

Contributed By: Ben Hanley of TravelTripper on

In the digital age, online reviews have become an important digital currency for hotels—the more you have, the stronger your online position. Savvy online travelers frequently make their decisions based on the recommendations of others, and 95% of people say they read reviews before making a booking. Of all the review sites out there, TripAdvisor is still widely regarded as number one. But things are changing. A number of review sites are now stepping up their prominence in the hotel space. The power of social media is also creating a shift in the way travelers seek out suggestions and tips to inform their booking decision. InRead More →

Contributed By: Bonnie Tai of SpiceNews.com.au on

W Hotels, part of Marriott International, is set to open the first five-star hotel in Brisbane’s central business district in two decades. Located at 300 George Street, W Brisbane will mark the re-entry of the W brand into Australia, with room bookings to commence in November 2017. The new hotel will offer 312 rooms, including 29 suites, many with stellar views across Brisbane River to South Bank and Mount Coot-tha. For meetings and events, approximately 1,100 square metres of flexible spaces, fully equipped with the latest AV facilities, will be on offer. There will also be three onsite venues to eat, mix and mingle. WRead More →