POSITION VACANT, Gold Coast:
Broadbeach Resort front office and Guest Services
$ 25 hourly
Casual Front Desk employment, Broadbeach QLD
we are a medium sized resort that has a small team that all get along and work together to help each other out when times get busy
If you have an eye for detail, a strong work ethic and looking for a rewarding and exciting role in Queenslands premier holiday destination, Broadbeach Gold Coast, this may be your dream role.
Represent our company through exceptional Guest Service.
Deliver to company KPIs designed to deliver to business strategic outcomes and business growth through exceptional Guest Service.
Ensure a high level of guest care and service at all times from an initial enquiry, to booking registration through to guest departure.
Manage high levels of enquiry across all channels phone, email, website, OTA's and direct bookings
Manage all social media channels
What you must have:
Excellent Negotiation and customer service and phone skills is essential
Strong work ethic with solutions focus
Ability to work calmly in a fast paced environment
Exceptional time management and organizational skills
Good understanding of Microsoft office us essential, and knowledge of industry booking systems, including use of Ezi rez and site minder software will be an advantage
Previous experience within the hospitality service industry and management of fast paced, deadline driven business is favourable.
You will be required to have or obtain a Real Estate property management Certification
Available to work some weekends and public holidays is essential
Experience in accommodation bookings in the Tourism industry is an advantage, but not essential
If this sounds like you, and youre ready to join our highly motivated, professional team,
Please submit your resume