POSITION VACANT, Gold Coast:
Management Couple for Apartment Resort Kirra Beach
Pay To Be Discussed
Full Time Management employment, Coolangatta QLD
We are looking for an experienced and highly personable Resort Management Couple to manage one of Coolangattas prominent management rights apartment resorts. The property is located on the waterfront at Coolangatta on the Gold Coast. The resort motel is a 4 1/2 star complex consisting of 40 two and three bedroom apartments with swimming pool and plenty of parking.
The position is a full time, live onsite role, in a 2 bedroom spacious apartment with private courtyard and garden provided as part of the remuneration package.
Key Position Criteria Include:
Minimum of 2 years' experience in a motel management role.
Residential Letting Agents Licence (QLD)
Excellent customer service skills
Strong problem solving skills and the ability to work autonomously.
A sound understanding of motel operations including administration, reception, housekeeping, maintenance, functions and client services.
The ability to be goal driven and focused on achieving results.
Friendly and prompt handling of all guest queries and requests.
Outgoing positive personality with strong decision making skills and strong oral and written communication skills.
Good computer skills, including Microsoft Word and Excel and be able to deal with online booking agencies.
High level of professionalism is a must.
Experience in HIRUM is essential
Experience in Hospitality Sales & Marketing
Social Media Marketing Experience is preferable.
Key responsibilities include undertaking and supervising:
Communicating effectively with guests and residents living in the resort, work through challenges presented in a friendly, cooperative and understanding manner whilst demonstrating empathy at all times.
Reservation and Revenue Management.
Reception Duties & Customer experience management.
Marketing and Advertising planning and implementation.
Manage the front office and perform the required administration tasks.
Ensuring that all common areas are of the highest standard and have the capacity to carry out handyman repairs, as required.
Ensuring compliance with Health & Safety Regulations.
If you are interested in this position, please send cover letter with updated CV to . Please note, only short-listed applicants will be contacted via reply email.