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Search results for “FACT, THE ACTUAL FACT and NOTHING BUT THE FACT”

You are browsing the search results for “FACT, THE ACTUAL FACT and NOTHING BUT THE FACT”

In: Uncategorized

Contributed By: Mike Phipps Finance on

“My life has been full of terrible misfortunes, most of which never happened”Michel de Montaigne This time of year, my habit is to publish a few observations regarding the year just passed. I usually intersperse these pithy remarks with some crystal ball gazing and a dose of scepticism for good measure. Not this year my friends. It’s now 25 years since we welcomed in the millennium and we now find ourselves at quarter time in the 21st century. What an opportune moment to look back at the events that have shaped us over this past two and a half decades. Given the scope of theRead More →

In: General Interest

Contributed By: Mike Phipps Finance on

I’m sure we can all think of a product where the designers clearly forgot (or ignored) the primary needs of the user. The focus on form (the look and feel of the thing) has completely eclipsed the function (the usability of it). In my ruminations on this matter I am indebted to proto-modernist architect Louis Sullivan, who stated in 1896 that “form ever follows function”. In other words, for any given design it’s got to actually work, and then let’s worry about how it looks. And so it is in some sectors of the accommodation industry. The hotel design trend these days seems to favourRead More →

In: ARAMA, General Interest, Real Estate

Contributed By: ARAMA on

AUSTRALIA IS GRIPPED BY AN UNPRECEDENTED housing crisis, and ARAMA is calling on local councils around the country to ban the use of detached homes for short-term rentals. In a staggering statistic, 1,043,776 Australian dwellings were listed as empty on census night 2021. Some of these million-plus homes were vacant because they were being sold and awaiting new owners, but the latest data tells us that there were 251,000 short-term rental properties registered across Australia in September 2022. Most of these homes are empty most of the time. Meanwhile, in Queensland alone there are more than 50,000 people waiting on the social housing register and struggling to find a roofRead More →

In: General Interest

Contributed By: Mike Phipps Finance on

The managing director and I have today witnessed a rare and unusual event. While sitting in the departure lounge at Queenstown we observe what appears to be a group of fare paying passengers boarding a Jetstar flight and actually taking off. Of course, we have no way of knowing if the flight is on schedule or the umpteenth rescheduled attempt. Given recent stories regarding experiences with Jetstar I’m betting on option B. Here’s a recent review from a colleague who, because he is careful with his money (polite definition for tight arse) has been a loyal and long suffering Jetstar customer: We were in BaliRead More →

In: ARAMA, General Interest

Contributed By: ARAMA on

ONE OF THE MOST IMPORTANT MAXIMS for anyone working in Management and Letting Rights is that to be in the hospitality industry you have to be hospitable – likewise to be in the service industry you have to provide good service. That’s the mantra of Michael Cross, who with his wife Karen, took out this year’s TOP Award as Building Managers of the Year for the amazing work they do at the Gold Coast’s Dorchester on The Beach. The Top Awards made for a phenomenal night with close to 300 guests sitting down to a gala dinner at the Brisbane City Hall – a beautiful location that looked absolutelyRead More →

In: Landlords, Tenants, Renting and Management

Contributed By: HiRUM Software Solutions on

Don’t Underestimate The Impact Of Guest Reviews In the competitive hospitality market, online hotel reviews have become a VERY important component of a traveler’s decision-making process when deciding where to stay. Marketers are adroit at presenting a property in its best light. The actual worth of a travel experience cannot always be determined by the expectations set by beautiful photos and clever marketing campaigns. Guest Reviews provide a greater insight into the guest’s actual experience and add credibility and proof to the promises advertised. In fact, reviews have become such an important insight into guest experience, that a recent ‘Trust You’ study found that aRead More →

In: General Interest, Landlords, Tenants, Renting and Management

Contributed By: ARAMA on

United we stand, divided we fight! FOR everyone involved in the business of Management and Letting Rights an important maxim is to concentrate on the things that unite us, rather than those that divide us. Because most ARAMA members work and live on-site in close proximity, they are often the target of people’s frustrations, and it can be a very stressful environment. Resident managers are there to create harmony, and not disharmony, but neighbourhood battles can be so toxic that Queensland had to introduce the Neighbourhood Disputes (Dividing Fences and Trees) Act 2011. This was designed to overcome the increasing prevalence of neighbours in theRead More →

In: Accounting and Finance, General Interest

Contributed By: Mike Phipps Finance on

Travel anxiety is the fear of visiting an unfamiliar place. It can also involve the stress that comes with planning your travels. Even if you have no history of anxiety, the idea of being outside familiar territory can throw you into panic mode. There’s a lot of life affirming stuff on social media these days. There’s also a stack of people leading us to believe they are leading fruitful and happy lives with not a care in the world. I contend that much of this has the potential to give us a warped view of the world and some unrealistic expectations. In fact, I thinkRead More →

In: Accounting and Finance

Contributed By: Mike Phipps Finance on

“It’s the End of the World as We Know It (And I Feel Fine)”R.E.M., 1987 It has come to my attention dear readers that my most popular missives involve tales of travel and preferably unfortunate events befalling me. So, at great personal sacrifice and to get the inspirational juices flowing I have taken myself off to Switzerland. Well, Switzerland, Italy and France to be precise. That my departure from Australia’s fair shores has coincided with our new prime minister realizing he’s inherited one very poisonous chalice brings me no joy. I guess I can take heart from the miracle of internet news which allows me toRead More →

In: Facilities Management, The Management Rights Market

Contributed By: Nick Buick on

Before I was thrust into Management Rights 18 years ago, quite by chance, I owned an apartment that had an onsite manager. The extent of my knowledge was that there was a mysterious old man who somehow ended up living in the office behind the lifts, who seemed obsessed with vacuuming hallways and if you used the spa after closing time, he’d come by and tell you to go to bed. That was all I knew. How this man came to be living in this office behind the lifts, why he was being paid to vacuum things, or by whom, and what higher power hadRead More →

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